Privacy Policy

Spell Web InfoTech ("Spell Web," "we," "us," or "our") provides custom web application development, CRM development, business automation, and AI marketing services to businesses, including businesses in the United States. By using our website (the "Website") or submitting information through it, you agree to the practices described in this policy. If you do not agree, please do not use the Website.

• Business: Spell Web InfoTech
• Address: B-912, Tower 4, NX-One Tech Zone IV, Greater Noida, Uttar Pradesh 201301, India
• Email: sales@spellwebinfotech.com
• Phone: +91-989-118-0292

1. Information you give us

When you complete our contact or project form, book a strategy call, request an estimate, or email us, we may collect:

• Full name and work email address
• Phone number
• Company name
• Service needed and estimated budget
• Project details and any other information you choose to share

2. Information collected automatically

When you visit the Website, we and our service providers may collect:

• IP address, browser type, device type, and operating system
• Pages viewed, time on page, referring URL, and clicks
• Approximate location (city or region) derived from your IP address

3. Cookies and similar technologies

We use cookies, pixels, and similar tools to keep the Website working, understand how visitors use it, and measure our marketing.

• Essential: needed for security and basic site functions
• Analytics: show us how the Website is used so we can improve it
• Marketing: help us measure campaigns and show relevant ads

You can block or delete cookies in your browser settings. Blocking some cookies may affect how parts of the Website work.

4. Information from other sources

If you contact us through social media (Facebook, X, LinkedIn, Instagram, Pinterest), we may receive the details you share with us there.

We use personal information to:

• Respond to your inquiries and schedule strategy calls
• Prepare project proposals, estimates, and quotes
• Provide, manage, and support our services
• Send service-related messages, and marketing emails where permitted by law (you can opt out at any time)
• Operate, secure, and improve the Website and our services
• Analyze Website performance and measure marketing results
• Prevent fraud and abuse, and comply with legal obligations

Legal bases (EEA, UK, and similar regions)

We process personal data based on your consent, to perform a contract or take steps you request before entering one, our legitimate interests (running and improving our business), or a legal obligation.

AI and automation

Our services include AI-based tools such as chatbots, lead qualification, and automated follow-ups. If we use such tools on the Website or in our own operations, they process only the information needed for that purpose. We do not use the information you submit through our forms to train public AI models. When we build these tools for clients, the client's own privacy policy and our written agreement with them govern the data involved.

We do not sell your personal information. We share it only as follows:

• Service providers: hosting, email, CRM, analytics, scheduling, and communication tools that work on our behalf and must protect your data
• Professional advisors: lawyers, accountants, and insurers, where needed
• Legal and safety: when required by law, court order, or government request, or to protect our rights, users, or the public
• Business transfers: in a merger, acquisition, or sale of assets, subject to this policy
• With your consent: for any other purpose you approve

Spell Web is based in India, and our providers may be located in other countries, including the United States. If you use the Website from outside India, your information may be transferred to, stored, and processed in India or other countries whose data protection laws may differ from yours. Where required, we use appropriate safeguards for such transfers.

We keep personal information only as long as needed for the purposes in this policy, to meet legal, tax, and accounting requirements, and to resolve disputes. Inquiry and lead records are generally kept for up to [24] months after our last contact, unless a project or contract requires longer. When information is no longer needed, we delete or anonymize it.

We use reasonable technical and organizational measures to protect your information, including encryption in transit (HTTPS), access controls, and secure hosting. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please contact us immediately if you suspect any unauthorized use of your information.

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your information
• Restrict or object to certain processing
• Receive a portable copy of your data
• Withdraw consent at any time (this does not affect earlier processing)
• Opt out of marketing emails using the unsubscribe link or by contacting us

To exercise a right, email sales@spellwebinfotech.com. We may need to verify your identity, and we will respond within the time required by applicable law (generally 30 to 45 days).

Some browsers send "Do Not Track" or Global Privacy Control signals. Where required by law, we honor opt-out preference signals.

The Website is intended for business users and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has given us information, contact us and we will delete it.

The Website may link to third-party sites, including our clients' and partners' sites and our social media pages. We do not control these sites and are not responsible for their privacy practices. Please review their policies before sharing information.

We may update this Privacy Policy from time to time. We will post the updated version on this page with a new "Last updated" date. Your continued use of the Website after changes means you accept the updated policy.

Questions or requests about this Privacy Policy? Reach out and we will respond within one business day.